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an  accreditation  scheme  and  be  regularly  kept  up  to  date  as
                   organisations’ advice provision changes (paras 4.48 and 4.50).

          Appealing a decision

          41.   The Working Party endorses the establishment of a ‘HMCTS Online’ site that
               provides  comprehensive,  simple,  accessible  and  jurisdiction  specific
               information on the process of going to a court or tribunal, as well as curated
               links  to  independent  advice  providers  for  each  jurisdiction.    A  link  to  the
               advice  portal  recommended  above  should  also  be  included  in  the  Social
               Security and Child Support section/page (para 4.63).

          42.   An easy read version of the SSCS1A guide should be produced and included
               on  the  Social  Security  and  Child  Support section  of HMCTS  Online  (para
               4.64).


          43.   HMCTS should produce an engaging, clear and high-quality production video
               specific to the FTT (SSCS) with tribunal professionals explaining their roles
               and giving a realistic overview of what a video, telephone and face-to-face
               hearing is like (para 4.64).

          44.   All decision and direction notices are written as clearly as possible in plain
               English.  Direction  notices,  particularly  those  issuing  directions  to  multiple
               parties, should make clear what the appellant is required to do and what is the
               responsibility of DWP (or HMCTS) (para 4.66).





















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