Page 16 - When Things Go Wrong
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the inability of bereaved and survivor core participants to ask questions of
               witnesses  through  their  own  lawyers; and  the  unsuitability  of  the  Phase I
               hearings venue were invariably cited as threats to the legitimacy of the process
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               and its ability to establish the truth.

         1.14  Recognising these concerns, the scope of this project expanded beyond the
               issue of duplication and delay. Recent JUSTICE working party reports have
               considered how users of the justice system experience its processes,
               recommending system-wide reforms to promote the effective participation of
               lay users.  We were keen to apply this approach in the context of inquiries, in
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               a renewed attempt to place bereaved people and survivors at the heart of the
               process.

         Issue three: effecting change

         1.15  The effective participation of lay users should serve as a primary objective in
               all jurisdictions. But inquests and inquiries play a unique function: they “offer
               to victims of suspected human rights abuse the promise of civil, criminal and
               broader social justice, which could not otherwise be readily achievable through
               ordinary litigation and/or parliamentary oversight”.  Inherent in this promise
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               is the formulation of recommendations, directed at ensuring that a similar fatal
               event will never happen again.

         1.16  However, as identified by the Institute for Government’s 2017 report  How
               public inquiries can lead to change:

                   The formal checks and procedures we have in place to ensure that public
                   inquiries lead to change are inadequate. There is no routine procedure


         18  Concerns as to whether a State-led inquiry can serve the interests of bereaved people are not a recent
         phenomenon. In the very first intended inquiry under the Inquiries Act 2005, the family of Pat Finucane
         declined to take part due to concerns about the inherent lack of independence of the Chair. See Peter
         Watkin-Jones and Nicholas Griffin QC, ‘Public Inquiries: Getting at the Truth’ (Law Gazette, 22 June
         2015), p. 22.
         19  See in particular, JUSTICE Working Party report, Understanding Courts (2019). See also JUSTICE
         Working Party report, Mental Health and Fair Trial (2017); and JUSTICE Working Party report, What
         is a Court? (2016).

         20  Friedman QC, supra note 8, para 2.
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