Page 9 - Reforming Benefits Decision-Making -(updated - August 2021)
P. 9
CONTENTS
Executive Summary
I. Introduction ........................................................................................................ 6
II. Administrative Decision-Making ..................................................................... 14
III. Routes of Redress ............................................................................................. 68
IV. Claiment Support .............................................................................................. 90
V. Conclusion and Recommendations ................................................................ 122
VI. Acknowledgements ........................................................................................ 135
