Page 95 - Solving Housing Disputes

pin number. Subsequent authority letters could offer the same digital pin, which
appellants could use to access their case file (potentially through the authority
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portal) and to populate the local authority case file to the appellate court stage.
The intention is to ensure all relevant local authority material for an appeal
bundle migrates seamlessly to the appellate level and that the appellant can more
easily assemble the material necessary. We recommend MHCLG and
HMCTS, in conjunction with local authorities, explore how to develop local
authority digital case files that can seamlessly migrate to an appellate court
level.

269 The digital pin could populate the case file to a housing complaints portal or to the soon to be
introduced “Core Case Data” system, a putative court and tribunal wide digital case management system
(see the next chapter).

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