Legal advice

JUSTICE is not an advice agency and we do not take on cases for individuals. We are unable to offer legal advice to you but you may get the help you are looking for from the organisations listed below. Many offer free advice and some work specifically in Scotland, Wales and Northern Ireland, as well as on issues such as immigration and asylum, employment and housing. 

The Law Society

The Law Society can give you details of solicitors. If you are worried you cannot afford a lawyer, you might find the Government legal aid calculator useful.

Civil Legal Advice

If you are on a low income or benefits, Civil Legal Advice can give you free legal advice on benefit appeals, debt, if your home is at risk, special educational needs, housing, discrimination issues, domestic violence, issues around children being taken into care. They mainly offer advice online, but you can also contact them by phone:

  •  0845 345 4345 (Mon-Thurs, 9am-8pm; Sat, 9am-12.30pm)
Law Works

Provides free initial advice from solicitors through clinics in locations across England and Wales, visit the website to find out where these are held.

Other advice

A number of organisations can give you free advice and information, regardless of your income.

Advice Now

Website offering practical and easy-to-read advice and guides on a wide range of areas.


Does not offer advice directly but has a detailed list of organisations and contacts who do.

Bar Pro Bono Unit

Offers free legal representation, subject to a referral by a Citizens Advice Bureau, a law centre or an MP.

Citizens Advice

Offers advice by phone or in person from every local bureau, as well as via the helplines number listed above, on a range of civil and welfare issues.

Law Centres Network

You can find your nearest law centre on their website using the postcode search function. Your local office can offer you face-to-face legal advice and some also offer a telephone advice line.

The Liberty Advice Line

The website provides information on your rights under the Human Rights Act 1998. For advice on human and civil rights matters, call the advice line:

  • 0845 123 2307 or 020 3145 0461Monday 6.30-8.30pm

    Wednesday 12.30-2.20pm

    Thursday 6.30-8.30pm

    Friday 2-4pm

Personal Support Unit

Provides support in civil proceedings. They are based a a number of courts across the country.

Representing yourself in court

The Bar Council has produced a guide to help you on your legal journey. It has been written by barristers who have extensive experience across all courts.

In Scotland

Scottish Association of Law Centres

Provides information on advice services operated by Scottish Local Authorities for residents with housing, benefits and money and debt issues.

Faculty of Advocates

The Free Legal Services Unit provides free legal representation, subject to a referral from an accredited advice agency.

Scottish Legal Aid Board

Gives advice on court processes and eligibility for legal aid.

In Northern Ireland


Gives free advice on tax, benefits and debt problems.

Equality Commission for Northern Ireland

May be able to give free advice on matters relating to discrimination.

Specialist Services

Some areas are supported by specialist organisations. You may find the list below helpful for your complaint.


Bail for Immigration Detainees (BID)

Resources and guides available online as well as advice available over the phone.

  • General queries and helpline for detainees: 020 7456 9750 (Mon-Thurs, 10am-12.00pm)
Asylum Aid

Offers free one-off advice to individual asylum seekers.

  • Asylum Advice Line: 020 7354 9264 (Tues, 1.00pm-4.00pm)
  • General enquiries and appointments: 020 7354 9631


Equality and Advisory Support Service

Provides information on discrimination and human rights, resolving issues and finding support for legal claims.

  • 0808 8000082

Mental Health


The Mind Legal Line provides information and advice on mental health related law.

  • 0300 466 6463 (Mon-Fri, 9.00am-6.00pm
  • Mind Legal Line, Unit 9, Cefn Coed Parc, Nantgarw, Cardiff, CF15 7QQ

Housing and Domestic Violence


The website provides information about housing rights and lists local advice centres. They can also provide emergency advice about homelessness via the helpline number:

  • 0808 800 4444
Women’s Aid

Provides information and support on their website, list agencies near to you that you can visit and has a free, 24 hour, national domestic violence helpline.

  • 0808 2000 247
Scottish Women’s Rights Centre

The SWRC provides free legal information and advice to women who have been affected by gender-based violence.

Modern slavery

Modern Slavery Helpline

If you think you are a victim of modern slavery call the confidential helpline on 08000 121 700.


Acas (Advisory, Conciliation and Arbitration Service)

Gives advice on employment matters and provides mediation for employment disputes.

How to Appeal

Download a free JUSTICE guide to the criminal appeal system for prisoners and their families from the link below, or request one by emailing