Legal advice

JUSTICE is not an advice agency and we do not take on cases for individuals – so we are unable to offer legal advice to you.

You may be able to get the help you are looking for from other organisations and we have listed some of these below.

Finding legal advice

We suggest that you contact the Law Society  who will be able to give you details of solicitors. If you cannot afford a lawyer, and don’t know if you are eligible for legal aid, you might find the Government legal aid calculator useful.

If you are on a low income or benefits, Civil Legal Advice can give you free legal advice. This is a service provided by the Legal Aid Agency. They can give advice for: benefit appeals; debt; if your home is at risk; special educational needs; housing; discrimination issues; help and advice for victims of domestic violence; issues around children being taken into care. They mainly offer advice online, but you can also contact them by phone.

The Law Society

  • 020 7242 1222
  • 113 Chancery Lane, London, WC2A 1PL

Civil Legal Advice

  •  0845 345 4345 (Mon-Thurs: 9am-8pm; Sat: 9am-12.30pm)

Other advice

A number of organisations can give you free advice and information regardless of your income.

Advice Now

Website offering practical and easy-to-read advice and guides on a wide range of areas that might assist with your query.

Advice UK

Does not offer advice directly but has a detailed list on their website of organisations and contacts offering advice across a range of specific issues.

Citizens Advice Bureau

  • 08444 111 444 (in England) or
  • 08444 77 20 20 (in Wales)

Offers advice by phone or in person from every local bureau as well as via the national helpline number listed above, on a range of civil and welfare issues.

Law Centres Network

You can find your nearest law centre on their website using the postcode search function. Your local office can offer you face-to-face legal advice and some also offer a telephone advice line.

Law Works

Provides free initial advice from solicitors through clinics in locations across the country, visit the website to find out where these are held.

The Liberty Advice Line

For advice on human and civil rights matters you can call their advice line and their website provides information on your rights under the Human Rights Act 1998.

  • 0845 123 2307 or 020 3145 0461

Open during the following hours:

  • Monday & Thursday: 6.30pm to 8.30pm
  • Wednesday: 12.30pm to 2.30pm

Representing yourself in court

The Bar Council has produced a guide to help you on your legal journey. It has been written by barristers who have extensive experience across all courts and understand how the system works.

Specialist Services

Some areas are supported by specialist organisations. You may find the list below helpful for your complaint.


Bail for Immigration Detainees (BID)

Resources and guides available online as well as advice available over the phone.

  • 0800 917 9397 or 01304 242755

Asylum Aid

Offers free one-off advice to individual asylum seekers.

  • 020 7354 9264 (Tues 1-4pm)


Equality and Advisory Support Service

Provides information on discrimination and human rights, resolving issues and finding support for legal claims.

  • 0808 8000082

Mental Health


You can find information about legal rights on their website and also provide some legal advice and support by telephone.

  • 0300 466 6463

Housing and Domestic Violence


You can find information about housing rights on their website and find your local advice centre. They can also provide emergency advice about homelessness via the helpline number.

  • 0808 800 4444

Women’s Aid

Provides information and support on their website, list agencies near to you that you can visit and has a free, 24 hour, national domestic violence helpline.

  • 0808 2000 247

How to Appeal

JUSTICE publishes a FREE guide to the criminal appeal system for prisoners and their families. You can download a free copy from the link below or request one by emailing